Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various types of information to tailor learning experiences and improve our services.

Personal Information

We collect data you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically gather information about how you use our website and learning platform. This includes pages viewed, time spent in different sections, drawing exercises completed, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and assess site performance. You can adjust cookie settings through your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal information helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your data responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, share important course updates, and provide technical support when needed. We may also send occasional newsletters about new drawing techniques, showcased artwork, or platform improvements if you’ve opted in.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, spot areas where learners struggle, and develop new content to address common challenges. This analysis is conducted in aggregate form to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain cases, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party providers who help us run our platform, process payments, send emails, and offer customer support. These providers access only information needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If SproutTidalHarbor undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you by email and inform you of any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by law, court order, or government requests. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under privacy legislation, including the Canadian PIPEDA, you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You’ll continue to receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can opt to accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account details are usually kept for three years after closure, while course progress data may be retained for up to seven years for educational records.

International Transfers

Although we primarily operate in Canada, some service providers may process data abroad. We ensure adequate protections through contractual safeguards and compliance with privacy laws for international transfers.

Children's Privacy

Our drawing platform is open to learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we have collected from their child, request deletion, and refuse further collection or use of their child's data. We provide clear mechanisms for exercising these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We’ll notify you of significant changes via email or prominent notices on our website.

Minor updates may be posted without individual notice, so we recommend reviewing this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy changes signifies your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.